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Everything you need to know about how ADUscale operates, what we promise, what we don't, and how we handle your data. Plain English where possible. Where it matters legally, we keep the precise wording.

Build-side ADU partner · Inspection-gated payments · Last updated June 5, 2026
Section 02

Privacy Policy

Last Updated: June 5, 2026

ADUscale, Inc. ("ADUscale," "we," "our," or "us") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit aduscale.com (the "Site") or use our services.

1. Information We Collect

Information You Provide Directly

  • Personal identifiers such as your name, email address, phone number, and mailing address when you submit a form, request a consultation, purchase a report, or contact us.
  • Property-related information such as your property address, parcel number, lot size, and existing structures — provided in connection with our ADU feasibility and assessment services.
  • Payment information processed securely through Stripe. ADUscale does not store credit card numbers or full payment credentials on our servers.

Information Collected Automatically

  • Device and browser information (IP address, browser type, operating system).
  • Usage data (pages visited, time on site, referral source, click behavior).
  • Location data (approximate geographic location derived from IP address; ZIP code if voluntarily provided for zoning tools).
  • Cookies and similar tracking technologies (see Cookie Policy below).

2. How We Use Your Information

We use collected information to:

  • Deliver, operate, and improve our feasibility reports, risk assessments, and build-side ADU advisory services.
  • Respond to inquiries, provide customer support, and communicate about your projects.
  • Process payments and manage escrow transactions through Stripe.
  • Send service-related communications (confirmations, updates, project milestones).
  • Send marketing communications, newsletters, and educational content — only with your explicit opt-in consent.
  • Analyze site usage patterns to improve our platform, content, and user experience.
  • Comply with applicable legal obligations, enforce our Terms of Service, and protect our rights.

3. Data Sharing

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We may share your information with:

Service Providers
Third-party vendors who assist us in operating our platform, processing payments (Stripe), sending emails, hosting our site, and performing analytics — each bound by contractual obligations to protect your data.
Professional Partners
If you authorize us to connect you with contractors, architects, or other professionals through our platform, limited information necessary for that engagement may be shared with your explicit consent.
Legal Compliance
We may disclose information when required by law, court order, subpoena, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, and disclose about you.
  • Delete your personal information, subject to certain legal exceptions.
  • Correct inaccurate personal information we hold about you.
  • Opt out of the sale or sharing of personal information. ADUscale does not sell personal information. We do not share personal information for cross-context behavioral advertising.
  • Non-discrimination. We will not discriminate against you for exercising any of your California privacy rights.

To exercise any of these rights, contact us at [email protected] or write to us at 1414 Greenfield Ave, Suite 102, Los Angeles, CA 90025. We will verify your identity before processing your request and respond within 45 days as required by law.

5. Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your personal information. Payment transactions are processed through Stripe's PCI-DSS compliant infrastructure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time (subject to legal retention requirements).

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

9. Contact Us

For questions or concerns about this Privacy Policy or to exercise your privacy rights:

Email
[email protected]
Mail
ADUscale, Inc., 1414 Greenfield Ave, Suite 102, Los Angeles, CA 90025
Section 03

Terms of Service

Last Updated: June 5, 2026

These Terms of Service ("Terms") govern your access to and use of the ADUscale, Inc. ("ADUscale," "we," "our," or "us") website located at aduscale.com (the "Site") and all related services, tools, reports, and content. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.

1. Eligibility

You must be at least 18 years of age and capable of entering into a legally binding agreement to use our services. By using the Site, you represent and warrant that you meet these requirements.

2. Description of Services

ADUscale provides ADU feasibility analysis, risk assessment reports, build-side ADU advisory services, contractor vetting, and educational resources for California homeowners. Our services are advisory and informational in nature. ADUscale is not a licensed contractor, architect, engineer, or lender, and does not perform construction work of any kind.

3. User Conduct

You agree not to:

  • Use the Site for any unlawful purpose or in violation of any applicable local, state, or federal law.
  • Upload, transmit, or distribute any content that is harmful, threatening, defamatory, obscene, or otherwise objectionable.
  • Attempt to gain unauthorized access to any portion of the Site, other accounts, computer systems, or networks connected to the Site.
  • Use automated tools, bots, scrapers, or similar technology to access or collect data from the Site without our express written consent.
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity.
  • Interfere with or disrupt the integrity or performance of the Site or its underlying infrastructure.

4. Accounts & Payments

Certain services require account registration. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account.

Fees for paid services (including the Feasibility & Risk Assessment Report and build-side ADU advisory services) are as described on the Site at the time of purchase. All payments are processed through Stripe. Refund policies, if applicable, are specified at the point of sale or in the applicable service agreement.

5. Intellectual Property

All content on the Site — including text, graphics, logos, icons, images, tools, software, reports, and branding — is the property of ADUscale, Inc. or its licensors and is protected under United States copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the Site without our prior written permission.

6. Reports & Deliverables

ADU Feasibility & Risk Assessment Reports and other deliverables are prepared for the specific property and client identified at the time of purchase. Reports are for the personal use of the purchasing client only and may not be redistributed, resold, or used for commercial purposes without written consent from ADUscale.

Reports reflect conditions and data available at the time of preparation and are not a guarantee of any outcome.

7. Third-Party Links & Services

The Site may contain links to third-party websites, tools, or services that are not owned or controlled by ADUscale. We are not responsible for the content, privacy practices, or availability of any third-party sites and do not endorse or assume liability for them.

8. Disclaimer of Warranties

The Site and all services, tools, content, and reports are provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.

ADUscale does not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

9. Limitation of Liability

To the maximum extent permitted by applicable law, ADUscale, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including without limitation loss of profits, data, business opportunities, or goodwill — arising out of or in connection with your use of the Site or services, whether based on warranty, contract, tort (including negligence), strict liability, or any other legal theory, even if ADUscale has been advised of the possibility of such damages.

Our total aggregate liability for all claims arising out of or related to these Terms or your use of the Site shall not exceed the amount you paid to ADUscale in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless ADUscale, Inc., its officers, directors, employees, contractors, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Site, your violation of these Terms, or your violation of any rights of a third party.

11. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any dispute arising under or in connection with these Terms shall be resolved exclusively in the state or federal courts located in Los Angeles County, California, and you consent to the personal jurisdiction of such courts.

12. Termination

We reserve the right to suspend or terminate your access to the Site and services, without prior notice, for conduct that we determine in our sole discretion violates these Terms, is harmful to other users or third parties, or is otherwise objectionable.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Changes to These Terms

We may revise these Terms at any time by posting the updated version on this page. Material changes will be indicated by an updated "Last Updated" date. Your continued use of the Site after any changes constitutes acceptance of the revised Terms.

15. Contact Information

For questions about these Terms:

Email
[email protected]
Mail
ADUscale, Inc., 1414 Greenfield Ave, Suite 102, Los Angeles, CA 90025
Questions?

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